Privacy Policy

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Effective as of  27/08/2025

At Grit and Grace, your privacy is not just a requirement — it is a cornerstone of our philosophy. We believe in cultivating trust, transparency, and respect in every interaction.

As curators of refined elegance and soulful design, we are equally committed to safeguarding the personal data you entrust to us. This Privacy Policy is a declaration of our dedication to maintaining the confidentiality, integrity, and security of your information. It applies to all personal data collected through our website, services, and other digital touchpoints.

We may collect and process the following categories of information when you interact with us:

• Personal Identifiers
Your name, email address, contact number, shipping and billing addresses — collected to create a seamless, tailored shopping experience.

• Transactional Details
Purchase history, order details, preferred payment methods, and invoicing data — necessary for secure order processing and post-sale support.

• Technical & Analytical Data
IP address, browser type, device identifiers, session behavior, and usage patterns — gathered via cookies and analytics tools to enhance site performance and personalization.

• Voluntary Communications
When you contact our customer care, fill out forms, or sign up for newsletters, we may retain your communication preferences and feedback.

Your data is collected with care, purpose, and precision. We use it to:

• Fulfill your orders efficiently and securely
   
• Curate a personalized shopping journey
   
• Send relevant updates, launches, and exclusive offers (only if you opt-in)
   
• Improve user experience through insights and analytics
   
• Safeguard our digital ecosystem against fraud or unauthorized use
   
• Adhere to legal and regulatory obligations
   

We never use your information for purposes unrelated to your interaction with our brand.

Your trust is sacred. Grit and Grace does not sell, rent, or trade your personal data with third parties. We only share your data under the following circumstances:

• With trusted service providers (e.g., payment gateways, logistics partners, IT support) — solely to fulfill essential business operations
   
• With marketing partners — only if you have given explicit consent
   
• With legal authorities — when required by law
   

All third-party entities are vetted and bound by strict confidentiality obligations.

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
   
• Improve navigation and site responsiveness
   
• Offer product recommendations tailored to your interests
   

You may disable cookies via your browser settings. However, doing so may limit certain site features.

Your data is protected behind secure digital walls and encrypted channels. We implement:

• Robust cybersecurity protocols
   
• Secure, PCI-compliant payment platforms
   
• Ongoing monitoring to detect and prevent vulnerabilities
   

We are committed to maintaining best-in-class digital infrastructure for your safety.

We honor your privacy and autonomy. Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your personal data
   
• Correct or update inaccurate information
   
• Request deletion or restriction of your data
   
• Withdraw consent for marketing communications
   
• Lodge a complaint with a data protection authority
   

To exercise any of these rights, please contact us using the information provided below.

Grit and Grace is designed for a discerning audience aged 13 and above.
We do not knowingly collect information from individuals under the age of 13. If such data is unintentionally collected, it will be promptly deleted.

Our website may contain links to carefully selected third-party websites.
We are not responsible for the privacy practices of these external platforms.
We encourage you to review their privacy policies before engaging.

As Grit and Grace evolves — including future offerings in clothing and lifestyle — this Privacy Policy may be revised to reflect those changes.

Updates will be posted with a revised effective date. We encourage you to check this page periodically for updates.

For questions, feedback, or data-related requests, our dedicated team is here to assist you:

📧 Email: gritandgrace.in@gmail.com

Privacy at Grit and Grace is not a checkbox — it is part of our legacy.
It reflects the same care, mindfulness, and authenticity with which we craft every piece you wear.