Privacy Policy

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Effective Date: 27/08/2025

At Grit and Grace, your privacy is a cornerstone of our philosophy. We believe in cultivating trust, transparency, and respect in every interaction. This Privacy Policy explains how we collect, use, and protect your personal data across our website, services, and digital touchpoints.

We may collect the following types of information when you interact with us:

Personal Identifiers: Name, email address, contact number, shipping and billing addresses — for seamless order processing.

Transactional Details: Purchase history, order details, payment information, and invoicing data — necessary for secure transactions and post-sale support.

Technical & Analytical Data: IP address, browser type, device identifiers, session behavior, and usage patterns — gathered via cookies and analytics tools to enhance performance and personalization.

Voluntary Communications: Customer care queries, form submissions, and newsletter sign-ups — to retain preferences and feedback.

We collect your data to:

• Fulfill your orders efficiently and securely
   
• Curate a personalized shopping journey
   
• Send updates, launches, and exclusive offers (if you opt-in)
   
• Improve user experience through analytics
   
• Prevent fraud and unauthorized activity
   
• Comply with legal and regulatory obligations
   

We never use your information for unrelated purposes.

Your trust is sacred. We do not sell, rent, or trade your personal data. Data may be shared only in these cases:

• Trusted service providers (payment gateways, logistics, IT support) — to fulfill essential operations
   
• Marketing partners — only if you provide explicit consent
   
• Legal authorities — when required by law
   

All third-party partners are vetted and bound by strict confidentiality.

Our website uses cookies to:

• Remember preferences
   
• Improve navigation and responsiveness
   
• Provide personalized product recommendations
   

You may disable cookies via your browser, but some features may be limited.

We protect your information with:

• Robust cybersecurity protocols
   
• Secure, PCI-compliant payment platforms
   
• Continuous monitoring for vulnerabilities
   

You may have the right to:

• Access or request a copy of your personal data
   
• Correct or update inaccurate information
   
• Request deletion or restriction of your data
   
• Withdraw consent for marketing communications
   
• Lodge complaints with a data protection authority
   

To exercise your rights, contact us using the details below.

• Designed for users aged 13 and above
   
• We do not knowingly collect data from children under 13
   
• Any inadvertently collected data will be promptly deleted
   

• Our website may include links to trusted third-party websites
   
• We are not responsible for their privacy practices
   
• Please review their policies before interacting
   

• As Grit and Grace evolves, this Privacy Policy may be updated
   
• Updated policies will show a revised effective date
   
• We encourage periodic review of this page
   

For questions, feedback, or data-related requests:
📧 Email: gritandgrace.in@gmail.com
📞 Phone: 7518772805
🌐 Full address & legal details available on our Contact Us page

Privacy at Grit and Grace reflects the same care, mindfulness, and authenticity we bring to every piece we create.